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Frequently Asked Questions
I’m here to help! Please look at the following questions and if you have anything additional, please CONTACT me.
Table Of Content
General
Grief Support Groups
Personal Grief Coaching
Individual Therapy
Business Consulting
Holistic Offerings
What are your services?
I’m on a mission to empower individuals to lean into their truths, live a healthier and happier life, whether that’s through overcoming personal wounds and grief or designing a business of your dreams.
To learn more about my specific offerings please click here.
Do you accept health insurance?
Yes, I do accept insurance for my therapy services. I am currently licensed to provide therapy in New York and Florida. I am in-network with UnitedHealthcare, Oxford Health Plans, Aetna and Oscar. To learn more about my therapy services please click here.
Personal Grief Coaching on the other hand is not covered by your insurance, and it is not restricted or regulated. Wellness coaching takes on a holistic approach, which focuses on the whole person (mental, emotional, physical and spiritual) and differs from therapy as it is not a treatment per se but rather a personal and goal driven program. Wellness coaching is available to anyone in any country.
To learn more about the difference between coaching and therapy please click here.
Do you offer therapy for children, teens, families, and couples?
I only provide therapy to adults ages 18+. My specialty is working with women and the LGBTQ+ community, in the areas of grief, trauma, unresolved childhood issues, domestic violence, and stress/burnout. To learn more about my therapy services please visit WomenMix.
If you’re looking for therapy outside of my specialty, here are a few recommendations for other providers that may be a better fit.
Where is your office located for visits?
The great thing about my practice is it is 100% virtual. I proudly serve from the comfort of my little Florida home!
How long does onboarding take?
Once you reach out, we go over your individual goals and hopefully onboard you within a week’s time!
Do you provide Clinical Supervision for Social Workers?
I earned my Seminar in Field Instruction (SIFI) Certification from Fordham University. I am a LCSW-R and have provided clinical supervision to Social Workers in NY. At this time, I am not accepting her clinical supervisees.
Are groups for children or teenagers?
No. Our Grief Support Groups are for individuals that are 18+ only.
Is the Flowing Hearts Circle suitable for all types of grief?
How often does the Flowing Hearts Circle meet?
How can I access the virtual gatherings?
Virtual gatherings take place on Zoom. Upon membership, you’ll receive details on how to join.
Can I cancel my membership at any time?
Absolutely. We believe in providing a space that supports you, so feel free to cancel your membership anytime.
What is the refund policy for services provided by Jessica Rios-Flores LLC?
Due to the nature of the services offered by Jessica Rios-Flores LLC, we cannot offer full or partial refunds once the service has been rendered. However, if your service has not yet been provided, we may consider refunds on a case-by-case basis. Please note that the Flowing Hearts Circle membership program is non-refundable once completed by Jessica Rios-Flores LLC. At our core, we believe in empowering our clients to take control of their mental wellness journey, and we are dedicated to providing high-quality services. If you have any concerns or questions, please do not hesitate to reach out to our team.
What is included in the membership?
What is Personal Grief Coaching?
I don't understand grief coaching, can you explain a bit further?
Grief coaching is dedicated time and space designed to help guide you through your loss in a way that feels true to you. Together, you will rebuild what you felt was torn down by the loss. Grief coaching will empower you to learn how to live with the loss and find yourself again. Help you feel like yourself again. Sessions are entirely virtual to make it easier for you to be in a comfortable and safe setting. As a multi-modality and interdisciplinary practitioner with a deep investment in your well-being, we may address some old wounds that the loss may activate. Ultimately, you are in total control of your grief journey and finding purpose again!
Do you provide grief coaching or counseling to children, teens, families, couples?
Children are often viewed as “The Forgotten Grievers”. Children need support too. Unfortunately, I don’t provide services to children. I provide services to individuals 18+ years old. However here is a resource you may find useful.
How do I know if we are a good fit?
I offer a free 30-minute zoom consultation for us to discuss your needs and assess if we are a good fit. I will answer any questions you may have and ensure that grief coaching is best for your needs. If we are a good fit, I would send you a contract and link to payment options and scheduling. We tend to book our first session within 1 – 2 weeks of our consultation call. If we are not a good fit, I would offer other resources and options that will meet your needs.
What are a few things I can expect in my first session?
We start with any questions you may have. You will be asked to share about yourself, your loss, and what brought you to seek grief coaching. During our video call, I will ask you questions and provide feedback. It will be very interactive. We will explore your goals and any expectations for this process. Remember, these are your sessions, and you are ultimately in complete control. I meet you where you are at. We will develop an action plan that fits your needs and deepest desires. It will be a safe and non-judgmental space where you’ll receive support, validation, and compassion.
Do you accept insurance?
No. Despite being a trained therapist, your health insurance does not cover grief coaching.
Do I have to live in New York or Florida to receive grief coaching?
No, you don’t. Our coaching sessions are fully virtual, so you can receive our services from anywhere with an internet connection.
How will we meet, and what is the cost of the program?
Sessions are entirely virtual. We meet for 60-minutes via zoom. The each session is $175. The Flow and Blossoming Journey is not covered by your health insurance. This offering is available to anyone in any country.
What we are focused on is developing a package that works for YOU.
What types of mental health professionals do you work with?
I work with therapists, counselors, social workers, and psychiatrists at all stages, from those starting their private practice to established professionals looking to expand their private practice or expand to group practices.
How long are consulting sessions?
Sessions run 60 minutes and are conducted virtually vis Zoom. When we work together you also have contact with me in between sessions as needed via email, text/Slack.
What topics do you cover in consulting?
We believe in developing a full spectrum of care to building your business and helping it grow. We address practice building, marketing strategies, clinical documentation, hiring processes, ethical considerations, client retention, and developing sustainable business systems for you.
Do you offer package rates?
Yes. I offer 3-month and 6-month packages with flexible payment plans. Single sessions are also available for specific challenges.
How frequently do we meet?
Typically biweekly, but we can adjust based on your needs and goals.
I'm still in the planning phase - is it too early to work with you?
Not at all. Studies have shown that early planning is crucial for success. I help practitioners at all stages, including those still developing their business plan.
What is your consulting style?
I combine practice strategy with heart-centered support. Expect clear action steps, honest feedback, and guidance that aligns with your vision and values.
What is the difference between therapy and holistic services?
Mindfulness is the practice of present-moment awareness. Medication is a tool to develop mindfulness through a structured practice that works for you.
Is Reiki religion?
No. Reiki is a spiritual healing practice open to all beliefs and backgrounds.
How should I prepare for a Reiki or Meditation session?
Wear comfortable clothing, avoid heavy meals beforehand, and come with an open mind and heart. There is no special preparation needed.
How many sessions do I need?
Benefits can be felt in one session, but 3 – 4 sessions often provide optimal results. We’ll discuss your unique needs.
Can I combine Reiki and meditation with therapy?
Yes. As a licensed therapist, mindfulness instructor and reiki practitioner, I can integrate these approaches when appropriate. Please keep in mind, they are not covered by your insurance.
What might I feel during a session?
Everyone’s experience is unique. Common experiences include deep relaxation, warmth, tingling, or emotional release. Some people may not feel something until after their session.
Is mindfulness meditation good for grief?
Absolutely. Mindfulness helps process grief by developing present-moment awareness and emotional regulation skills.
Do you offer group meditation sessions?
Yes, through workshops and special events. Join my newsletter for announcements!
What Are You Waiting For?
Let’s Work Together!
You do not have to face your grief, trauma, and struggles alone. Whether it is professional or personal, it is my mission to ensure you have an ally in your corner!
